Patient Center

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A note for students and other dependents

There are a few things you will need to do prior to your appointment to make sure you are seen on time and that you can fully use your insurance benefits. We welcome your call should you have any questions!

  • Find out if you have routine vision coverage and find out who it is through. You can call the toll-free number on the back of your insurance card and ask. For example, many (but not all) Anthem BCBS have EyeMed for their vision coverage, some may have VSP or Davis Vision.
  • If your insurance is through your parents/guardians there are a few important pieces of information we will need for you to use your benefits. Even if we have a copy of the card we will likely need their date of birth, home address, home phone and SSN. Payment (including insurance information) is required at the time of service and if you do not have this information readily available we can take payment and give you an insurance receipt that you may submit to the insurance company for reimbursement.
  • Come in the office early so we can finish any paperwork and address any concerns before your scheduled exam time. Don’t forget to bring your card(s) with you.

Online Forms

Speed up your visit by completing the necessary form(s) below. For your convenience, you can either fill the form(s) out online or download and print the form(s) and bring it with you to your appointment.

New Patient Kit - Download & Print

Explanation of Privacy Practices - Click To View

What are fundus photos and why should I get them as part of my exam? - Find Out

Payment Options

At Blacksburg Eye Associates, our mission is to provide quality service and products at reasonable pricing. We accept the following payment methods:

    • Cash
    • Check
    • Visa, MasterCard, American Express, and Discover
    • CareCredit
    • Flexible Spending Plans
    • Health Savings Accounts (HSA)
    • Hokie Passport



Vision Insurance
Vision insurance is usually optional coverage added to your insurance package that covers 'routine' eye wellness exams. This insurance may or may not include allowances or coverage for spectacles, lenses, or contact lens related fees. The plans normally allow for an ‘eye exam’ once per calendar year, although plans vary. Examples are VSP and Eye Med.

Medical Insurance
An optometrist is a medical specialist (optometric physician) and most optometrists participate as providers for care which is covered by your medical insurance.

This care would be covered as a specialist, much like a visit to a cardiologist, allergist, chiropractor, or ENT. Depending on your insurance policy, you may require a referral from your PCP to see a specialist. If there is a medical necessity for the exam, then usually most of the exam fees will be covered by your medical insurance–regardless of whether or not you have a vision plan or "vision insurance." Some common medical problems which would warrant an eye exam would be dry eye, blurred vision, pink eye, diabetes, head aches or eye strain. Examples are Medicare, Medicaid, Anthem, Blue Cross/Blue Shield, and Aetna.

"But my insurance only covers an eye exam once a year." This statement is referring to the vision care policy, and your 'vision' wellness exam (as described above). Medical eye care, like any other 'specialty,' is covered as often as is seen fit by the physician (or PCP if a referral is needed). Contact us with any questions regarding your 'vision' versus 'health' insurance.

Participating Provider List
Blacksburg Eye Associates, Dr. John Dovie, and Dr. Colleen Mitchell are happy to be providers to the following insurance carriers. This list will be updated closer to the grand opening. Feel free to email with any questions, comments or suggestions.

    • VSP
    • EyeMed
    • Tricare
    • Anthem / BCBS
    • Anthem’s Medicare Advantage Plan
    • Blue View Vision
    • Aetna
    • United Healthcare
    • Cigna
    • Coventry / Southern Health
    • Comp Benefits
    • Medicare
    • Superior Vison