Typically, I feel reviews are often completed for those non-ideal situations, usually when someone has a complaint or issue to share. This may be even more reasoning on why I felt the need to submit a review on the technician(s) who assisted me today (11.22.23). Unfortunately, I did not catch the name of the female who assisted me at the start of my appointment, but she was professional, friendly and quick to get us back on schedule as much as possible. To share more detail on the appointment timing, I had a medical situation on the way there causing me to be about 20 minutes behind, and they didn’t hesitate to continue forward with my appointment. With that said, my primary reason for this review is to compliment the technician Chris P. who I spent most of the time with, outside of Dr. Dovie of course. I felt terrible for causing them to be behind schedule, and after the first round of tests, Chris was waiting on me to get the second round started in an effort to help make up time for the doctor. Chris P. was very personable, professional, accommodating and knowledgeable during my office visit. As many times as I have visited Dr. Dovie’s practice, no disrespect to others, but Chris P. is by far one of the most pleasant employees I have encountered at this office.
- Manda S.
Eliza was the best! She helped me find a great pair of glasses and was very pleasant.
- Shelby V.
They provide the most detailed eye exam I have ever had. They called me in on schedule. the tech and Dr. were both very personable. Good job!
- Trevor H.
Amazing as always!!!!!
- Loyd S.
I love Blacksburg Eye! They are so nice! I love Dr. Mitchell! The customer service is amazing! They’re very detailed, friendly, and just a wonderful experience. I highly recommend checking them out!
- Regina R.
Always excellent eye care for kids.
- Catherine K.
Dr. Hempelmann was great - very thorough and caring. The front staff have also gone above and beyond helping me manage insurance and pharmacy issues. They also took great care to squeeze me in just a day after I called since I was experiencing some pain in my eyes.
- Laurel L.